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Privacy Policy

Privacy Policy

This Privacy Policy explains how CarbonChain India Private Limited (“CarbonChain,” “we,” “us,” or “our”) collects, uses, stores, shares, and protects personal data when you visit our website (www.carbonchainindia.com), interact with us, or participate in our carbon verification programs. We are committed to protecting your privacy and handling your personal data responsibly, in accordance with India’s Digital Personal Data Protection Act, 2023 (“DPDP Act”) and other applicable law.

1.Who This Policy Applies To

• Visitors to our website.

•Farmers and Farmer Producer Organization (FPO) members who participate, or express interest in participating, in a CarbonChain carbon verification pilot or program.

• Institutional partners, prospective investors, and other individuals who contact us or provide information through our website or in the course of our business. 2. Personal Data We Collect From website visitors • Contact details you voluntarily provide (name, email, phone number) via contact forms. • Basic technical data (IP address, browser type, pages visited) collected automatically for site functioning and analytics.

2. Personal Data We Collect From website visitors

• Contact details you voluntarily provide (name, email, phone number) via contact forms.

• Basic technical data (IP address, browser type, pages visited) collected automatically for site functioning and analytics.

From farmers and FPO members (only with informed consent, as part of program enrollment)

Category Examples
Identity data Full name, government ID (e.g. Aadhaar) details, phone number
Land data Land ownership/tenancy documents, parcel boundary (GPS), land classification records
Agricultural data Crop type, cultivation history, farming practices, water source
Financial data Bank account or UPI details (collected for eventual carbon-revenue payment)
Field evidence Photographs submitted for verification, with location and timestamp metadata
Consent records Records of your consent to participate and to specific data uses

Consent comes first

We collect farmer and FPO data only after obtaining informed consent, explained in the farmer’s own language, before any data collection begins. No field evidence, satellite monitoring, or land data is processed for an individual farmer until that farmer’s consent is recorded. Farmers may withdraw consent and request data deletion at any time, subject to Section 9 below.

3. How We Use Personal Data

• To operate and improve our carbon verification (MRV) platform, including verifying climate-smart agricultural practices.

• To calculate and process carbon credit-related outcomes and any associated farmer payments.

• To communicate with you about our programs, respond to inquiries, and provide updates relevant to your participation.

• To comply with legal, regulatory, and reporting obligations, including those relating to carbon credit verification standards and Validation and Verification Body (VVB) requirements.

• To improve our website and services through aggregated, non-identifying analytics.

 4. Legal Basis for Processing

Under the DPDP Act, we process personal data primarily on the basis of your informed consent. Where applicable, we may also process data as necessary to comply with a legal obligation, or for other grounds recognized under the DPDP Act.

 5. How We Share Personal Data

• With accredited Validation and Verification Bodies (VVBs), such as prospective partners we are engaging with, solely for the purpose of independently verifying carbon claims — limited to the data reasonably necessary for that verification.

• With Farmer Producer Organizations (FPOs) or farmer-network partners, solely to the extent necessary to coordinate program participation, and subject to the same consent principles.

• With service providers who help us operate our platform (e.g., cloud hosting, data storage), under confidentiality obligations.

• As required by law, regulation, or a valid legal process.

We do not sell personal data. We do not share farmer financial or identity data with any party for marketing purposes.

6. Data Security

• Encryption in transit (TLS) and at rest (AES-256) for stored data.

• Role-based access controls, limiting data access to personnel who need it for their role.

• An append-only audit log of data actions on farmer and field records.

• Hosting of data within India, consistent with data sovereignty expectations under applicable Indian regulation.

7. Data Retention

We retain personal data for as long as necessary to fulfill the purposes described in this Policy, including any applicable carbon credit crediting and audit period, and thereafter as required by applicable law. Consent records are retained as evidence of lawful processing.

8. Your Rights

Under the DPDP Act, you have the right to:

• Access the personal data we hold about you.

• Correct or update inaccurate or incomplete personal data.

• Withdraw your consent at any time (withdrawal does not affect the lawfulness of processing carried out before withdrawal).

• Request erasure of your personal data, subject to our legal and legitimate business retention needs (e.g., audit requirements tied to already-issued carbon credits).

• Nominate another individual to exercise your rights on your behalf, in the event of your death or incapacity, as permitted under the DPDP Act.

• Lodge a grievance with our Grievance Officer (see Section 11), and thereafter with the Data Protection Board of India, if unresolved.

10. Children’s Data

Our website and programs are not directed at children. We do not knowingly collect personal data from individuals under 18 years of age without verifiable parental or guardian consent, where such processing is otherwise permitted by law.

11. Grievance Officer

In accordance with the DPDP Act, you may contact our Grievance Officer with any questions, concerns, or complaints regarding this Policy or our handling of your personal data: Mukundan, Grievance Officer, CarbonChain India Private Limited, info@arbonchainindia.com, +917418912579.

12. Cookies and Tracking

Our website may use cookies or similar technologies for basic functionality and analytics. You can control cookies through your browser settings.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Last updated” date. Material changes affecting farmer data will be communicated directly to affected farmers where feasible, in addition to publication on this page.

14. Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please contact us at: CarbonChain India Private Limited

Email: info@carbonchainindia.com

Address: Ayapakkam, Chennai – 600077, Tamil Nadu, India